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WHEN IS OUR SALE?

Our Black Friday sale starts Thursday November 26th at 9am Pacific. The sale runs through Monday November 30th at midnight Pacific time.

SOME THINGS WE RECOMMEND DOING BEFORE THE SALE

1. Fill your cart with products that you would like to shop for.


2. New products will be added to the store 1 hour before the sale pricing goes live.

3. Make sure to add new products to your cart too! Then when the Black Friday sale goes live Thursday refresh your cart and prices will be updated automatically.

4. Make sure to check size guides before you shop. Ask us any questions on sizing before the sale goes live

5. Ensure your mailing address is correct (we suggest saving it to your account beforehand for a faster checkout).

6. For those of you that live in apartments be sure to enter the apartment number on there!

7. Some of our leggings come in 3 different lengths. Check to make sure that you selected the right one! Some people forget sometimes!  

THINGS TO REMEMBER

Orders will be processed in the order they are received

There will be no email support on Thursday 26th November when the sale goes live.

If anything goes wrong with your order do not DM on instagram. Email support@ethos.community. This will be the fastest and most effective way to get a hold of us!

Please include your order number in the subject line of the email.

We will answer all emails in order they were received starting Friday 29th AM

Free gifts with purchase are subject to stock levels and may sell out over the course of the sale.



WILL THE B2G1 FREE DEAL BE ACTIVE?

No - the Buy 2 Get 1 free deal will NOT be active for the course of the Black Friday Sale BUT pricing per product will mean any combo of bottoms will be cheaper than the Buy 2 Get 1 Free deals anyway!


WHAT ARE THE FREE GIFT WITH PURCHASES?

Over the Black Friday sale we will be offering free products based on your spend total.

Stock is limited on these free products.

$100 + - free scrunchie

$150 + - free pair of socks

$200 + - free water bottle


CAN WE USE ADDITIONAL DISCOUNT CODES WITH OUR ORDERS?

You will be able to combine additional discount codes with our Black Friday pricing!

These can be entered on the order summary page of the checkout.


CAN I EARN REWARDS POINTS OVER THE SALE?

Yes! All orders placed over the Black Friday sale period will be eligible for you to earn rewards points on.


CAN I SPEND MY REWARDS POINTS DURING THE SALE?

Yes! You will be able to use any rewards points over this weekend.

Please note Rewards points and additional discount codes CANNOT be combined!


WHAT IS THE RETURNS PERIOD FOR BLACK FRIDAY ORDERS?

Our returns period will be extended through Jan 31st 2021 for all products placed over the Black Friday sale!


CAN I COLLECT MY ORDER IN PERSON?

Yes - if you live locally you will be able to collect your order over the Black Friday weekend.

Our opening times will be:

Friday 27th - 12-4pm

Saturday 28th - 9-4pm

Sunday 29th - closed

Monday 30th - 9-4pm

Please note you will NOT be able to SHOP for products throughout this time period.

Please only come and collect your package once you have received email confirmation it is ready for collection.